LESPERANCE ACTIVEWEAR
SHIPPING POLICY
Shipping Policy
Thank you for choosing Lesperance for your activewear needs. We strive to ensure that your shopping experience is as seamless and enjoyable as possible. Please take a moment to review our shipping policy below:
Processing Time:
-
All orders are processed within 1-2 business days after the order is placed, excluding weekends and holidays. Orders placed after 12:00 PM PST will be processed on the next business day.
Shipping Methods and Times:
-
We offer standard and expedited shipping options to accommodate your needs.
-
Standard Shipping: Estimated delivery within 3-7 business days after processing.
-
Expedited Shipping: Estimated delivery within 1-3 business days after processing. (Note: Delivery times may vary based on location and shipping carrier.)
Shipping Costs:
-
Shipping costs are calculated based on the weight of the package and the destination. The exact shipping cost will be displayed during the checkout process.
Order Tracking:
-
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number. You can track the status of your shipment using this tracking number through our website or the carrier's website.
Shipping Restrictions:
-
We are unable to ship to P.O. boxes or military addresses at this time.
-
Please ensure that the shipping address provided during checkout is accurate and complete. Lesperance is not responsible for orders shipped to incorrect addresses provided by the customer.
Order Changes and Cancellations:
-
Once an order has been placed, changes or cancellations cannot be guaranteed. If you need to make a change to your order, please contact us as soon as possible, and we will do our best to accommodate your request.
Lost or Stolen Packages:
-
Lesperance is not responsible for lost or stolen packages after they have been marked as delivered by the shipping carrier. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim.
For Further Assistance:
-
If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact our customer service team at contact@lesperanceactivewear.com.
Thank you for choosing Lesperance. We appreciate your support and hope you enjoy your shopping experience with us!