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Privacy Policy

Last Updated: [4/19/2024]

At Lesperance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website, mobile application, and other services (collectively referred to as the "Services").

1. Information We Collect

We may collect personal information from you when you interact with our Services, make a purchase, sign up for newsletters, participate in surveys or promotions, or otherwise engage with our brand. The types of information we may collect include:

  • Contact information (e.g., name, email address, shipping address, phone number)

  • Payment information (e.g., credit card details, billing address)

  • Account credentials (e.g., username, password)

  • Demographic information (e.g., age, gender, location)

  • Communication preferences

  • Information you provide when contacting customer support

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Communicate with you about products, promotions, and events

  • Customize and improve our products and services

  • Conduct research and analysis to better understand our customers

  • Prevent fraudulent activities and ensure the security of our Services

  • Comply with legal obligations

3. Information Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in operating our business and providing the Services (e.g., payment processors, shipping carriers)

  • With our affiliates, partners, and vendors for marketing and promotional purposes

  • In response to legal requests or to comply with applicable laws and regulations

  • In connection with a merger, acquisition, or sale of assets

We do not sell or rent your personal information to third parties for their own marketing purposes without your consent.

4. Your Choices

You have the right to access, update, and delete your personal information. You can also manage your communication preferences by adjusting your account settings or contacting us directly. However, please note that certain information may be necessary for us to provide the Services to you, and deleting such information may affect your ability to use our Services.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

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